Working with Bloom Pro-vide Resources Promoting your accreditation NEPRO³ Resources

Working with Bloom

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Bloom standard Terms & Conditions for all suppliers

Self billing agreement

Available here

How can I find out more about Pro-vide 2.0 registration?

We have now completed the process of migrating all buying organisations and suppliers onto our new and upgraded technology platform Pro-vide 2.0.

If you would like to learn more about the Pro-vide 2.0 registration process, please visit our Pro-vide 2.0 suppliers FAQs.

Which buyers are working with Bloom?

Bloom is working with over 370 public sector buyers from across the UK. When signing a call-off agreement with Bloom, these buyers can choose to work on a full mandate or ad-hoc basis. Both options mean each contracting authority can work with you as an accredited supplier for each of the categories that you’ve accredited for with us, opening up opportunities both locally and regionally.

Who will I work with at Bloom?

Your main contacts at Bloom will be our Supplier Management and Procurement Operation teams who are available to help you make the most of your Bloom accreditation. If you have any questions, please contact our supplier team:

How will I know when there’s an opportunity?

A member of the Bloom team will get in contact with you, or you may be sent an automated email from Pro-vide. If you’d like to discuss the number of opportunities that you are receiving, please contact our supplier team:

When should I update my Pro-vide profile?

Your profile is your shop window – so keep it attractive and update it regularly. Your profile includes questions about your service capabilities. Keeping this information up-to-date will enable us to match your service offering to project requirements; we will do keyword searches to shortlist suppliers based on their capabilities.

How do I submit an invoice?

Bloom works using a self-billing arrangement so, in short, you now need only to submit a Service Delivery Plan (previously known as the Highlight Report). Once the Service Delivery Plan has been approved by the buyer, payment terms are triggered and Bloom generates a self-billed invoice on your behalf. Buying organisations raise their PO to Bloom after which you are paid by Bloom within the agreed terms.

It is important that you do not send us copies of your own generated invoices. As a supplier, all you need to do is submit your Service Delivery Plan and once approved by the buyer, we will take care of the rest.

Self-billing ensures the payment process is quicker as it is automated. You can find out more about self-billing on the website here.

How do other suppliers manage the 5% fee?

Suppliers are not charged for registration, accreditation or participation in bid opportunities via Bloom. The only charge is the 5% management fee for any services delivered via the NEPRO³ Solution. To obtain the management fee, Bloom nets off 5% from the total value of the submitted invoice. This means that if 5% were to be added to the total, it would be deducted from 105%.

To help our suppliers work this out, we have a simple management fee calculator. It also factors in whether your organisation is VAT or non-VAT registered. For a more detailed explanation on how this is calculated, we have also included a working example below:

If a VAT registered supplier, submits an invoice for £10,000, they would be paid £9,500 (net) after the management fee of £500, or 5% of £10,000, has been deducted by Bloom.

If the supplier was looking to receive £10,000, the fee would need to be incorporated into their pricing. An invoice for the gross value of £10,526.32 would need to be submitted. (£10,526.32 x 95% = £10,000.00)

If the supplier is not VAT registered, a gross invoice for £10,638.30 would need to be submitted

I’ve got a question or a problem

Check out our Bloom FAQs or our Pro-vide 2.0 FAQs and if you don’t find the answer you need, please contact our supplier team:

Pro-vide 2.0 User Guides

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Becoming Accredited

Download our guide to becoming accredited

Navigating the Supplier Dashboard

Download our guide to navigating the supplier dashboard

Responding to a Tender via the ITT

Download our guide to responding to a tender via the ITT

Submitting Clarification Questions

Download our guide to submitting clarification questions

Responding to BAFO

Download our guide to responding to BAFO

Submitting a request for payment via the Service Delivery Plan

Accessing invoices using the Finance Portal

Key benefits of Pro-vide 2.0

Download our guide to the key benefits of Pro-vide 2.0

Supplier Support Request

As a valued supplier in the Bloom marketplace, we are always seeking to identify service improvements and new ways in which we can support you. Therefore, Bloom launched a new supplier booking process, which allows you to request a one-to-one meeting with a member of the supplier team.

If you have need of support for the following topics or anything else, you can now request this via our booking process:
Pro-vide 2.0 Training | Specific Project Issue | Access the Finance Portal

Click here to make your booking now:

Promoting your Bloom Supplier Accreditation

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Maximising Your Bloom Supplier Accreditation Webinar


How can I promote my Bloom Supplier Accreditation?

We encourage all suppliers to promote their accreditation through social media and news stories on their website. Tagging Bloom on LinkedIn and Twitter ensures we will share this through our channels. As a Bloom Accredited Supplier, public sector buyers have an OJEU compliant solution to access your services at speed. Maximising the promotion of your accreditation lets potential buyers know your organisation is open for business.

Is there a Bloom Accredited Supplier Logo and how can I use?

Yes! You can download it here(zip) or here(image). If you’d like the logo in a different format or size, please contact our marketing team:

The Bloom accredited supplier logo can be used on a range of marketing and promotional materials including business cards, email signatures and materials such as brochures, leaflets, presentations, proposals and your website.

You can add the Bloom Accredited Supplier logo on your website with a link back to the Bloom website. This makes it clearly visible to target buyers that they can compliantly access the services you offer. It also has the added benefit of a relevant outbound link on your website, which helps improve your own SEO performance.

Can I refer potential clients to Bloom?

Yes, we encourage you to refer clients to Bloom when talking about your Bloom Supplier Accreditation. Through Bloom, public sector buyers are able to compliantly directly appoint you to complete a project providing a cost effective and fast route to market. Let us know if you need help to explain how buyers can use Bloom to compliantly appoint a supplier. Just get in touch with our supplier team:

How else can I promote my services through Bloom?

Our case studies offer you the chance to put your project successes and service capabilities in the shop window of our public sector buyer community. These will be shared through our social channels as well as taken to trade shows throughout the year to demonstrate the quality of suppliers that can be accessed in the Bloom marketplace.

If you are interested in completing a case study please use this template or get in touch with our marketing team at

We regularly co-host supplier engagement events with public sector buyers that give you the chance to network with procurement decision makers as well as key contacts at Bloom and learn more about doing business in the Bloom marketplace. We also host webinars covering various category specific themes, practical advice on winning business and highlighting the routes to market we offer. For the latest information on our events programme please visit our events page.

NEPRO³ Resources

In September 2019, Bloom were announced as delivery partner to the multi-billion-pound NEPRO³ specialist professional services solution for up to a further eight years. Find out more below:

NEPRO³ Announcement

NEPRO³ User Guide

NEPRO³ Category List


Useful contacts

For any supplier queries please get in touch with our supplier team at

For queries regarding regarding payments please contact our accounts team at

Register on our new and improved eProcurement system Pro-vide 2.0

Use our eProcurement system to showcase your capabilities and manage your Bloom projects.

Pro-vide 2.0 login

Public sector buyers working with Bloom


Carlisle City Council logo
Cherwell District Council logo
Cheshire East Council logo
Coventry City Council logo
Direct Rail Service logo
Exeter City Council logo
Havering London Borough Council logo
Newcastle City Council logo
Newham London logo
Salford City Council logo
South Tyneside Council logo
South Tyneside Homes logo
Unity Partnership logo
University of Sussex logo

What our clients say


Working with Bloom to access the NEPRO solution has ensured we realise all the expected benefits from a neutral vendor approach in procuring and managing specialist professional services. They are a true partner and are continually looking to improve the way we work and ultimately the services provided by the suppliers.

Darren KnowdChief Procurement OfficerDurham County Council

Bloom was essential in the recent hiring of a consultant for a governance project within oneSource. Through the NEPRO solution, I was able to hire a consultant within 2 weeks of posting my project requirements. I was provided with proposals from a range of experienced and relevant suppliers and received valued support from Bloom throughout the process.

Jane WestManaging DirectoroneSource

Working with Bloom means we get access to the best choice of small and large suppliers, especially supporting local Cornish Small and Medium Enterprises suppliers. Working with a dynamic and competitive supply chain gives us flexibility, greater supplier choice and access to the latest thinking. Overall that delivers better value for money for the tax payer.

Kieran ToppingService Director – Commercial ServicesCornwall Council

I chose to work with Bloom as I liked the idea of outcome-based projects. It’s so much more efficient, as it’s a compliant process without the need to go through the OJEU process as it’s still competitive. Bloom has many suppliers already available but we can add suppliers whenever we want. Having someone who can help by providing a second opinion; a neutral point of view has been valuable to us.

Ariana BeattyVFM Commercial Contract & Risk Management ManagerUniversity of Sussex

Through Bloom we were able to engage with Cardiff Council efficiently and help them access social care services they urgently needed in a compliant way.

Sarah PopeManaging DirectorRT Group

Due to their robust and wide-reaching supply chain, Bloom is able to identify and access even the most niche suppliers. Bloom was able to provide a speedy and robust solution that would not have occurred to us.

Hassan IqbalStrategic Business PartneroneSource

Bloom is a professional and far reaching procurement partner, allowing Torne & Shirmers to reach its target market in supporting the Local Enterprise Partnerships (LEPs), Local Authorities, Universities and NHS Trusts throughout the UK.

Neil WilkinsonManaging DirectorTorne & Shirmers

We became a Bloom Accredited Supplier following our attendance at the NCC supplier engagement event, this was crucial to Impeller finding out more information about Bloom and it also gave us great exposure to NCC and definitely assisted in helping us win business with them.

Nicola Halse Business Development ExecutiveImpeller Assurance & Resilience Ltd

Through Bloom and NEPRO we were able to access the right supplier in a short time frame.

Richard HowroydHead of Strategic Procurement & CommissioningBath & North East Somerset Council

Bloom helped us find suppliers in a rather niche market with the skills and expertise we required, which we would have otherwise found very difficult to source.

Colin AnsellLondon Borough of NewhamDirector of Commissioning Support Unit

We have been working in partnership with Bolton Borough Council to transform the delivery of their property services. This close collaboration combined with our expertise means together we have made sure our solution is the best for the people of Bolton.

Mark HardingPartnership DirectorRobertson Facilities Management

We were proud to support West Sussex County Council and CAPITA with their annual planning programme and help to deliver the best outcomes for the County.

Neil WilkinsonManaging DirectorTorne and Shirmers

Being a Bloom accredited supplier offers us appropriate opportunities and improves our chances of being successful. The competition process for the Invest South Tyneside project was robust, yet quick and straightforward and Gardiner Richardson is delighted to have been selected. We’ve hit the ground running and have quickly been able to begin delivering impact and results for Invest South Tyneside.

Rachel McBrydeHead of PR and contentGardner Richardson

The NEPRO solution assisted the Council in achieving our aims of supporting local business while freeing up valuable time for us to concentrate on high value strategic projects.

Senior Procurement & Contracts ManagerCumbria County Council

Bloom provided a fast and compliant route to market. Allowing us to promptly begin work on the project and deliver the desired outcomes.

Julie GillDirector J C Gill and Co Limited

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