How can the public sector build its surge capacity capability?

How can the public sector build its surge capacity capability?

May 10, 2021

COVID-19 has placed an unprecedented strain on public services. The public sector has faced the significant challenge of managing surges in demand for services whilst ensuring budgets remain focussed on core services. These unforeseen hurdles can require organisations to rapidly and effectively increase their resources of trained staff to support service delivery. This ability to […]

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